B is for Benchmarking

Often just by understanding where you are against that of your competitors you can identify where you are just giving away money. Are you really performing as well as you think? If you own a business ask your accountant if they can Benchmark your firm against others in the same industry or area. With a […]

Communicating the value to ensure you get the prices you want

There’s something far worse than Artificial Intelligence that threatens your Accountancy Practice right now. It’s the assumption that business owners have that the software you have access to already perform most functions you charge for with just 1 click. Added to this, they see year-end accounts as a legal necessity much like having the MOT [...]

4 Years + Northern Accountants + AVN = £1,000,000

Phil Ellerby was working 70 hours a week in a shed – making £50,000 a year in GRF. Fast forward four years and he’s putting in a leisurely 35 hours per week, in return for £1,000,000 GRF. This is how he and his team made the staggering transformation. “We wouldn’t have the things we have [...]

How to get more clients as an accountant #1

…And great quality clients that pay well, appreciate you and refer you.   Many Accountants tell me that they want more clients, the clients they have don’t want to pay them much, don’t really respect them and expect everything to be done at last minute.  This has a lot to do with how they’ve been [...]

How much does AVN membership cost?

This is often the first question asked and the last thing anyone wants to answer, especially on a website. ‘It’s important to sell the value before revealing the price’ is quite rightly what the pricing experts will advise. However, it also gives the impression that you are somehow ashamed or embarrassed about your fees if [...]

From headless chickens to a masterclass in training clients

Quick read: The 31st of January - each and every year this is the date that fills accountants with nerve-jangling dread.   This case study is a story of client training change that has led from annual tax return purgatory, to the 31st of January being just like any other day (despite a year on year [...]

Getting Leads For Accountants

Representing AVN Accountants, Emma Slack and I have spent 2 days at The London Business Show - exhibiting and presenting to Business Owners of all sizes, length established and of an incredibly diverse set of industries and niches. 22,000 Business Owners were booked to attend and the footfall was huge. The book The Business Owner’s [...]

Purposeful Award Winner 2018 – wood and disney

The Purposeful Award - Access to proven coaching programmes and methodologies. Making a difference, changing lives and choosing to be able to give something back to the local and wider community.  Quick read… Wood and Disney are committed to making a difference to their clients’ lives. Here are just four examples of what they do [...]

Profile Award Winner 2018 – Beyond The Numbers

The Profile Award – Become highly valued and highly sought after by your ideal prospective clients.  Quick read… Beyond the Numbers are no stranger to the AVN award stage. Having won the tough title of Clarity in 2017, here they are again – picking up our award for raising their Profile among their target market.   [...]

Automation Award Winner 2018 – JDH

The Automation Award - A practice that’s scalable, consistently delivering to high standards even when you’re relaxing on holidays.  Quick read… 13 may be unlucky for some, but for JDH, this magic number represents the amount of systems they’ve created and software they use to revolutionise their firm, its unstoppable growth and the ability to [...]

Gearing Award Winner 2018 – MDH

The Gearing Award - Changing gear for less effort, more results through a productive, customer focussed team.    Quick read… MDH feel the struggles felt by all accountancy firms – the pull between developing systems, training their people and finding fresh-ways to deliver exceptional service. After all, time is finite. MDH continue to win the [...]

Value Award Winner 2018 – CPT

The Value Award - Successfully deliver exciting solutions at premium fees, including paid for Advisory work.    Quick read… It’s not often a firm scoops two awards in the same year. Yet this is exactly what CPT has achieved. Accountants can and should be so much more than compliance workers and box tickers. Our value [...]

Positioning Award Winner 2018 – Grant-Jones

The Positioning Award - Truly differentiate yourself from your rival and attract better quality clients as a result    Quick read…Grant-Jones set themselves apart by focussing on the future for their clients, and the future of societies around the world. They’ve gained a lot of attention this past year – and every bit of it [...]

The AVN Customer Journey

In this video Shane Lukas, Managing Director of AVN explains the AVN Roadmaps. Accountants in practice who want to earn more, work less, work with better clients and have less stress and pressure are going through this proven process. It helps them implement important strategies that help them grow the practice in a way that [...]

Clarity Award Winner 2018 – CPT

The Clarity Award - What success looks like for you and how you get there, solving cash flow, profit and time restraint issues as a first priority.    Quick read…From gruelling 9-to-5’s, low morale and problematic cash flow, to a flourishing, advisory-based firm (with a deliriously happy team).   Prior to their AVN adventure, work life [...]

The AVN Roadmaps explained

In this video Shane Lukas, Managing Director of AVN explains the AVN Roadmaps. Accountants in practice who want to earn more, work less, work with better clients and have less stress and pressure are going through this proven process. It helps them implement important strategies that help them grow the practice in a way that […]

5 Signs You Should Invest In AVN

We help accountants build a practice that gives them better choice about, the role they play, the hours they work, the income they generate and the difference they make. This is achieved through a fusion of coaching & training delivered by proven experts, and handholding accountants through a 7-stage signature roadmap; transforming accountancy practices in to […]

Jackie Hooper: From considering shutting shop, to cash flow contentment

Quick read: This is the story of how Jackie Hooper, owner of JDH Bookkeeping, transformed a stress-plagued practice with less than perfect clients, into a cash-flow content, owner-happy business that goes from strength to strength.   JDH Bookkeeping – In a nutshell Meet Jackie Hooper, owner of a small accountancy practice in Wales. She qualified [...]

Why these are important to us

Supporting accountants and others is extremely important to Shane Lukas and all the AVN team The images on the bottom of our emails are incredibly important to us here at AVN.  Let me explain why… The Vonage Nexmo Business Enabler of the Year Finalist – The goal of AVN is supporting accountants to build the […]

New Year’s resolutions? – do it right.

So many people set New Year’s Resolutions but fail to maintain their new way of life for more than a few weeks on average. Why? Well, too many people strive for big change in a short space of time.  In my book – What’s Next for Accountants I share in detail why that’s not a […]

Interview with Tim Davies – John Davies and Co

Hi there, I’m Shane Lukas, and I’m the Managing Director of AVN. The AVN team are excited to announce the release of our new book The Business Owner’s Guide to the UK’s Best Accountancy Practices which is free to download here: http://unbouncepages.com/business-owners-guide-claim-free-book/. Our book has been designed to help businesses find accountants who go the […]

The Business Owner’s Guide to the UK’s Best Accountancy Practices – Rennie Evans Interview

Hi, I’m Shane Lukas, the Managing Director of AVN and in conjunction with the release of our new book The Business Owner’s Guide to the UK’s Best Accountancy Practices, I have been interviewing some of the UK’s best accountants. These interviews have helped me to gain further insight into what makes their practices so different […]

AVN Accountant, Murray Associates, Helps Small Business See Astonishing Growth By Increasing Turnover By £250,000 In Just Seven Months

Glasgow based accountancy practice, Murray Associates has seen extraordinary success for their clients through their innovative mentoring group. The mentoring group helps small business to fast-track their business growth and has been noticeably successful with one client seeing astonishing results: an increase of £250,000 in turnover in just seven months. This story is just one […]

Goddards Accountants Prove That Cloud-Based Real Time Accounts Can Save Your Business From Imminent Cash Flow Crisis

In a recent interview I conducted with Derek Williamson for Goddards Accountants; I discovered how their accountancy practice utilises innovative cloud-based software to deliver a better service for their clients and how in some cases, they have helped to save businesses from immediate and severe problems, such as a cash flow crisis. Using The Cloud […]

How Artisan Accounts Help Creative Businesses To Shine

Artisan Accounts are one of the accountancy practices that have been selected to feature in the book The Business Owner’s Guide to the UK’s Best Accountancy Practices. A book written by AVN, the association for forward thinking accountants, is designed to help business owners find an accountant that will go the extra mile for their […]

Accountants, be liberated as artists

We know that technology is automating compliance accounts production at an ever increasing rate.   Does that mean that accountants are automatically going to go out of business? No.   This is simply a time to repurpose those skills with numbers.   Let’s take a look at a very different industry at a very different time. […]

Why do we enter awards?

As a company we encourage our members to enter awards and as company we practice what we preach! So AVN entered the Lloyds Bank National Business Awards UK. We encourage our members to enter awards because its a great opportunity to reflect on what you have done. We are often too involved in the day […]

Benchmarking Your Accountancy Clients

I recently had a conversation with an Accountancy Practice about our benchmarking software (no this is not a sales pitch!). Whilst the software is intuitive, easy to use, gives great visual reports and highlights the areas you can really add value that your clients appreciate, this is just obvious value… the real value comes from […]

HMRC to issue 400,000 auto-completed tax returns!

Why does such a statement fill me with dread? While I can see the appeal for HMRC to gather data from different sources to validate it and make the life of the taxpayer easier, there are three things I am sure of: There will be an unacceptable number that are incorrect, inaccurate or just completely […]

How to Prioritise Systemising your Business Part 2

There are many different ways to prioritise the systemisation of your business, and today I’m going to talk about my second suggested way of tackling this enormous task. In a previous article, I talked about using a graph to work out which of the tasks you do could you write a system for quickly, that [...]

How to Prioritise Systemising your Business Part 1

There are many different ways to prioritise the systemisation of your business, and today I’m going to touch on one of these. In a previous article, I have already mentioned listing all of the tasks that you, as the business owner do, that could be passed onto another team member, with just a little bit […]

Fantastic Teams #8 – Terrorists

Values are incredibly important in every day life.  You will know that there are some people you can instantly connect with, strike up a great dialogue and become friends very quickly.  Other’s no matter how hard you try, you simply can’t connect, you almost take an instant dislike to them and you don’t always understand […]

Fear Setting – We suffer more in imagination than in reality

Everyone talks about Goal Setting – but some of us just aren’t that motivated by goals.  Some of us are instead crippled by fear.  In this amazing TED talk Tim Ferris explains a simple exercise that can help us avoid self destruction and give us the confidence to do things that we currently feel we […]

Fantastic Teams #7 – Be Grateful!

It’s so easy to fall in to the trap of accepting great work and effort from members of your team and forget to express your gratitude.  Often, I hear people say – ‘I thank them through their salary’.  A salary is simply an enabler for someone to be able to work for you.  It enables […]

Fantastic Teams #6 – Do YOU really understand?

How well do you really understand your team? How much time do you invest in getting to know them? What motivates every individual in your team? Most often it’s assumed to be financial incentives but in fact, that’s not always the best motivator. Do you understand what might be holding them back from giving their […]

Fantastic Teams #5 – Passion needs patient zero

Everybody wants their teams to be more engaged and passionate about what they do but passion is contagious, it’s infectious. In order for it to spread, it has to be present in the first place.  It has to be present in you. Are you, the leader/business owners truly engaged and passionate about what you do […]

Fantastic Team #4 – Whose fault is it anyway?

When things go wrong in your business are you quick to blame others?  Or do you take responsibility yourself? In my blog about the Initiative Ladder (Fantastic Teams #1) I explained that mistakes must be allowed to happen – on the understanding that the team member who made the mistake is ready to take the […]

Fantastic Teams #3 – Defining Leadership

When I made the decision to write this blog about the definition of leadership I had a flashback to my youth.  I was a Star Trek fan (well, I still am!) and I remembered an episode where Spock reminded Captain Kirk that he would lose faith and command of the crew if he were seen […]

Fantastic Teams #2 Kill the staff…

…culture! I’ve always hated the word ‘staff’. It immediately infers an ‘us’ the employer/manager and ‘them’ the employed.  It puts people in their place. it’s derogatory, it dates back to a time of command and control and it’s not conducive to developing a team of people who all feel a sense of ownership to the […]

Fantastic Teams #1 – Get your team to step up

AVN Practice Growth Experts What do I mean by stepping up? Let’s look at a scenario and forgive me, it’s a negative scenario but it’s a common one… A scenario Lets say a customer has reported a problem; they have a complaint. An employee of yours takes the call, makes a note of the problem […]

Why blowing your Trumpet is a must…

Many people do not take the credit or shout about what a great service, experience or what difference they may have made to a person’s life. We are all guilty of this and we really need to accept the recognition of this and ‘Blow our own trumpet’ and be proud of our many achievements; this can […]

When is the best time to plant a tree?

What to consider when taking the plunge to grow an online presence… It is often very scary when you are faced with a blank page and you have to fill it. It can be terrifying to try to find the right words to express your thoughts and experiences to fill up that white space. As a new blogger, […]

The hidden jewel of recruitment that you could be missing

Looking back to the 1980’s when I was growing up there were set roles within a family. Once children were born the mums took a back seat in their career and took on the new role as housewife/full time care giver to the children while the dads continued with their career journey. My parents generation […]

Times are changing!

For centuries accountants have been seen as the trusted advisor and held in high regard. A source of incredibly valuable financial information and insight. Essential to helping businesses make sound financial decisions so they can plan ahead. But now the rate of change in the world is far too rapid for a set of year […]

Why did I choose to pay more?

I have had many discussions as a Practice Growth Expert about how your first impression when you are quoting really makes a difference and could allow you to increase your prices. Until last week I have never experienced this as a customer… that was until i needed a new/replacement garden fence. The lovely UK weather […]

Fantastic Teams, and how to create them

What does a great team look like in business?   Well, I’m sure many will have differing opinions about that.  In my opinion it’s a group of people who are 100% committed to the cause of the business, who selflessly act in the best interests of the business even if at the expense of their […]

9 years 4 months 6 days…

The 1st October 2007 I started my journey working with Owner Managed Accountancy firms helping them to become the most successful and enjoyable to run in the world. Starting out slow it was a case of answering reactive queries slowly building my relationships and gaining that ‘know, like and trust’ factor. Over the years I […]

What makes a great accountancy practice?

The things that really successful practices do and what they have in common was the subject of a three year research project by Steve Pipe for AVN. With remarkable candour and generosity of spirit, the firms we studied revealed in precise detail exactly what they do to generate extraordinary results for themselves and their clients. […]

C is for Clarity

Our research has shown that Accountancy Practices suffer from the similar issues and their ability to deal with them effectively is often governed by their own understanding. Therefore the first step is to get Clarity on what you as an Accountancy Practice owner is looking to achieve from your business and develop a plan around […]

An Inspirational Conference

I had the pleasure of helping to organise the AVN Conference, which was held on the 6th October 2016 in Nottingham.  The theme of the conference was ‘taking action’ and we heard some really great inspirational speakers – Steve Pipe, Richard McCann and Shane Lukas. I took 2 main pieces of learning from the day… […]

Disney is every companies competitor

I was listening to a great webinar today and one of the key points that hit home to me was that Disney is every companies competitor! Why? Well Disney delivers exceptional customer service. They don’t just perform above what you expect they go above and beyond that. They create an experience that lasts for years, they create memories that […]

How to win business without losing it in life

Recently I have been considering what is it that drives me. What equates to success and what drives me. When you ask what is success, you often think of earning money, profit or some other monetary gain. But when you actually really think, this is all irrelevant what really matters is family, health, love, understanding […]

A Magical Guide To Selling through Presentations and Webinars

Following on from a great webinar I watched last week, the presenter Shane Lukas shared with me his magical guide to a successful presentation or webinar:- Pre Party – get rapport going with audience. Say hello and talk to people, this shows it is live and allows the audience to connect with you. At the start […]