Michael Hemme is the owner of MDH in Croydon and it’s fair to say that since attending the AVN Masterclass, his practice has transformed from what it once was. But unlike many AVN clients, there was no cliff edge – Michael wasn’t on the verge of a breakdown, finances weren’t running out and nor were […]
There are many Accountants offering services to their clients and prospects. Some would be best described as Traditional and some Forward Thinking. Here’s a great method used by many AVN Members of illustrating the difference and where they sit. This fairly outdated Nokia makes phone calls and texts which is a fundamental aspect of what […]
Recently I was presenting to a room full of partners and directors of Accountancy Practices, most of whom referred to themselves on their websites as ProActive Accountants. I posted the question to them, what exactly do they mean by ProActive? I was met by stunned silence. Eventually, a few suggestions were made but no-one was […]
In a nutshell Based in Edinburgh, Beyond the Numbers is an accountancy and business consultancy Practice. Made up of a small but longstanding team of five, including owner Val Wishart, the company helps small businesses with their financial performance. The close knit team place a great deal of importance on building strong client relationships and […]
Helping Accountants improve their Accountancy Practice, so they in turn can spend more time with their clients and help them improve their business, has always been AVN’s purpose. I recently surveyed the members of AVN to ascertain how quickly and effectively they are transforming their Accountancy Practice and I compared that to a survey I […]
No matter how much of a perfectionist, we all make mistakes – fact. What we do with those mistakes can make a profound difference to the success of your Accountancy Practice. All too often, we try to cover up the mistake, not admit to it for fear of being seen as incompetent. In my younger […]
We are always being told to offer more added value services to our existing clients, and the feedback I often get from accountants is that ‘my clients are too small!’. While this statement seems to make sense, I believe that clients are never too large or small financially for your help – it’s all about […]
Imagine this…a two week Caribbean cruise with your family. No internet access. No telephones. No access to your business. But you are completely relaxed, just enjoying the sights and sounds around you, and making memories with those people that you love the most. Back home you know that your business is thriving – you have […]
Many Accountants tell me they don’t need to advertise as their work is referred to them. That’s great because it speaks volumes about the quality of your work, but let me ask you, are you in control of those referrals? Sometimes, the wrong people are referred and you feel compelled to deal with them. So, […]
We’ve always understood that a great motivator is to attach financial incentives to goals and targets haven’t we? The promise of bonuses and commissions will surely get the workforce going. Although it’s true that people might try to work faster in order to achieve this result, research has shown time and time again that this […]
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