Charlotte Karacaaslan – The Accountancy Space –
At AVN we build lasting relationships with our members, so we get to really understand their business and can give them the focused support they need.
Here’s an email Charlotte sent us recently:
“Lovely as always to chat with Shane on Friday. I always take so much away from my calls with AVN, whether they are with Shane or Emma. As a sole practitioner, it’s hugely important to me to have someone to talk to who understands the business and can bounce ideas off. It can be very isolating working on your own when your family aren’t interested!
Friday’s call was particularly helpful in two ways. Firstly, through being directed to some of the resources in system builder which I hadn’t stumbled across myself – I can immediately see a £700 a month saving from that! And secondly through Shane asking a very simple question in response to a flyaway comment I made … Our conversation highlighted to me the importance of attending to this particular matter, and Shane was extremely helpful – and sympathetic – in explaining how it could be addressed.
So, thank you again AVN people, you are genuinely worth every penny – all of you!”
Peter Fry – Emjay Associates – Sussex
From a financial perspective my investment in AVN has been repaid at least 3 times over, the practice is benefitting from having systems and procedures documented which keeps all the customers being treated the same. My clients are going to benefit from the new services we are introducing this year and I can look towards reducing my work days to enjoy more time doing other things.
Would I recommend AVN to other accountants? Yes, if you want to work smarter, not harder.
Christopher Darby – Dab Hand Accounting – London
The key benefit for me has been Time’s Up. This makes it much easier to charge a realistic and profitable price to clients. Before I joined AVN I would undercut existing fees but now I don’t do this and am attracting better quality clients as a result. My clients are seeing the benefits of the new services I am offering and I am certain that their business will improve and that I will be able to charge ever higher fees that importantly my clients see as valuable.
AVN’s training is excellent and its speakers at training events really engage you. You can implement the road map in stages and it puts you head and shoulders above the competition.
Paul Cooper – Clearstone Business Services – Sussex
It’s been a little over a year now since we joined AVN and this past year has seen some big improvements to our accountancy business. We’ve systemised a lot of our processes, made things more efficient and we now save a lot of time. We’ve also implemented price increases, streamlined our client base and we now use pricing software to provide an efficient and fair way of pricing which also helps boost our profits.
Additionally we’ve used numerous of the excellent AVN tools such as the benchmarking reports, the WOO chart and Simple Stuff That Works, to provide clients with more value and to help them improve their businesses.
Michael Hemme, MDH
One of the best decisions I made for my practice was to join AVN. Shane and his team have continually inspired me. Their ‘ Excellence Blueprint’ is the best thing we have ever implemented into the practice. Loved working through it and enjoyed more the benefits is brought to MDH. I personally really enjoy any content that is backed up with ‘real life’ in practice.
Libby Berg, Iceberg Accounting
My working life is so incredibly packed out and I wasn’t relishing being away from my desk for 3 whole days, especially for an unknown outcome. In the end it was actually great to be away and focus on my business and its potential without any distractions.
I really enjoyed getting together with other local accountants and there were lots of structured resources you can take away with you. The teaching approach of the team was also well structured and gave me lots of ideas I could apply to my clients. I put client experience at the heart of my business and it was useful to gain some tips on how I could take this forward.
Nadeem Raja, Citiline Accountants
The AVN Masterclass was 3 days well spent. The environment was nice, the team were friendly and I learnt far more than I thought I would. I spent my time making loads of notes, picking up tips on customer service and finding out about new technology.
I particularly relished the opportunities for group working and to find out how I can improve my business in a relaxed, friendly atmosphere. There was plenty of chance to ask questions along the way and overall I’m glad I attended.
Kayode Olaoye, Uthman Kay
At the AVN Masterclass I felt welcomed by the team and the place itself was really nice and relaxed. It was great to meet other accountants in a more informal setting and learn all about their challenges and processes. It was also good to find out about the technology that’s now available and it gave me the inspiration I needed.
Tahira Siddiqui, S Syedain & Co
I decided to sign myself up along with my colleague as we wanted to start the process of learning about AVN whilst also getting one on one support. We knew beforehand that it would be 3 days out of the office but decided it would be worth it for the chance to network and learn something new.
The days were packed with useful information and I would definitely say the course was good value for money. I would recommend it to any accountants who want to set up a system for improvement or change and not to be put off by the course length as it really was worth it.
Kate Baines, Beacon Accountancy & Tax
The AVN Masterclass is brilliant. I really liked the way we were encouraged to discuss ideas in groups and it gave me the chance to really think about my goals and how to achieve them. It gave me the opportunity to get away from the phones and concentrate on my core business values and what I could do to make my business more efficient and profitable going forward. Highly recommended.
Sally Sales, Chappell Associates
The thing that stood out most for me at the AVN Masterclass was how much I enjoyed speaking to like-minded accountants and discovering what works for others. It was nice to devote some dedicated time to improving our business and I came away with a renewed sense of enthusiasm. It was good to find out what our company is doing well and where there are areas for improvement.
Prashant Yadav, Oasis Accountants
I’m an accountant at a really busy little firm and my time is incredibly precious. I was worried that 3 days out of the office would mean I miss too many client meetings and with loads to do I was more than a little hesitant. But after the first few minutes my fears were allayed – the content was professionally delivered and interesting and I ended up learning far more than expected.
In the end it was well worth taking the time out to understand what my firm is doing well and where improvements can be made. The team were very knowledgeable and offered practical and effective solutions that encouraged you to think outside the box.
I would recommend the AVN Masterclass to anyone who knows they need to grow and develop but isn’t sure where to start. I was excited to get back to work and tell my colleagues what I’d learnt – there was certainly plenty to absorb and digest.
Emily Young, Chappell Associates
I am a newly qualified accountant and only joined my company a few months ago, so I was really looking forward to meeting some new faces and learning about systems and software.
The AVN Masterclass is an interesting course overall and certainly held my attention. A particularly useful part was learning about the pricing system and the importance of planning and developing different business areas. As a junior member of our team it was also helpful in boosting my confidence with speaking to clients and learning how to approach them.
Muhammad Zahid, S Syedain & Co
My first thought was “3 days! Ouch” but actually it didn’t end up being a problem as they were 3 packed days and the content was really interesting. In fact it was nice to be away from the office for a while and spend some time networking with others.
The key thing I learned was about the different uses for the software and the possibilities for its development. It was also useful to find out the challenges that other accountants face and how they attract and retain clients.
Peter Watkins, Blue Penguin
I signed up for the AVN Masterclass with a less than open mind, and was strongly concerned it would be a 3-day hard sell of a membership programme. This was actually a very interesting, highly useful course with information I can readily put to good use in my small practice. I felt like I was in a first-class hotel too and the attention to detail by the AVN team was second to none.
A range of aspects were covered including pricing, systems and software and it was a good opportunity to network with colleagues from other practices. Despite my concerns about being out of the office for 3 days, it actually meant I could completely concentrate with no distractions.
To anyone thinking about going on this course I say go for it. Even if you’ve been in practice for years, there’s always something new to learn especially when it comes to reducing workload and stress.
Chris Brown, Brown & Co
Originally I wasn’t too sure about going on this course as 3 full days out of the office is quite a big ask. I was concerned it might be a bit of a hard sell with the intention of them getting you to sign up for other stuff and I didn’t want it to be a waste of time. This certainly wasn’t the case though.
Once I got there and the course got going it soon became apparent that the content was of a high standard and I enjoyed learning about various aspects of business improvement, such as pricing, systems and gearing. The course turned out to be excellent value for money and there were plenty of the team on hand to answer any questions and offer guidance. They were highly knowledgeable and answered questions accurately and concisely. It was also good to take inspiration from other people on the course from other companies, especially when it came to their successes and challenges.
Neil Rogers, S J Perry Ltd
I found the AVN Masterclass really useful and thought provoking. As an established accountant I wasn’t sure I would learn anything new but how wrong I was! I particularly appreciated the tools and advisory resources on offer that help you bridge any gaps in your knowledge.
The team that ran the course were very friendly and approachable and they clearly knew their stuff. They were very resourceful too and could tailor the support they offered to suit your needs. If you have any questions along the way they are very happy to answer them. Overall I would definitely recommend this course to anyone thinking of enrolling.
Starfish Accounting – 2 Partner Firm, Maidenhead
“Before joining AVN we were having difficulties with growing the business profitably with the right kind of clients and client work. This resulted in the team working long hours without seeing the financial rewards, which was making things stressful regarding meeting fixed costs each month. It was also a surprise for us to realise how difficult it was to make enough money to pay ourselves. I felt like I wasn’t contributing enough towards my household and was working a lot of evenings and felt that potentially we may not have been able to keep operating as a business if we continued this way. Big changes were needed”.
“By working with our dedicated Practice Growth Expert we were advised and supported towards identifying our ideal client and ditching our ‘D’s’ along with putting in place direct debits and increasing our fees. This all helped to create a fundamental change in attitude within the business, and I now feel that we have the capability to offer more business advisory services. Personally, we are also now looking at being able to move home, which simply wasn’t an option a couple of years ago”.
“Since working with AVN, we have more clients–better clients, more money and less stress. This just makes me feel awesome!”
MDH – Sole Practice, Surrey
Murray Associates – 2 Partner Firm, Lockwinnoch
Nigel Gilroy – The FD Studio – Sole Practice, Surrey
Jim Hilton-Jones – Hilton Jones – 2 Partner Firm, Oldham
M.C.A – Sole Practice, Bradford
Ross Phipps – Phipps Henson McAllister – Multi Partner Firm, Banbury
Andrew James – James Stanley & Co – Sole Practice, Birmingham
Roger Smith – BAS Associates – Sole Practice, Berkhamsted
Tamsyn Jefferson-Harvey – Seed Accounting Solutions – Sole Practice, Middlesex
David Potter – DP Accounting – Sole Practice, Chesterfield